Returns and Exchanges
We proudly stand behind the quality of Endurance Crew and place our customer's satisfaction and happiness at the center of our business.
Contact info@endurancecrew.com for all inquires!
RETURNS
To initiate your return, please email us at support@endurancecrew.com
Our standard return policy lasts 30 days. If 30 days have gone by since your purchase, we typically can’t offer a refund or exchange.
Customers must bear the cost of shipping returned products.
Shipping and handling cannot be refunded for returned goods
REFUNDS (IF APPLICABLE)
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS (IF APPLICABLE)
It may take some time before your refund is officially posted.
If you’ve not received your refund within 2 weeks, please contact us at support@endurancecrew.com
EXCHANGES (IF APPLICABLE)
We only replace items within 30 days if they arrive defective or damaged.
SHIPPING
To return your product, you can reach out to us at support@endurancecrew.com to get the return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
For any questions, contact us at support@endurancecrew.com